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Extend the Shelf Life of CPG Master Data
(PDF
211 KB
)
Author(s):
Doug King and Anbu Mani
Date Published:
March 2010
CPG companies need a foundation that enables their strategic initiatives across product development, procurement, supply chain, finance, and HR, but many companies remain too siloed and compartmentalized. One of the first steps in tearing down intra-organizational barriers should involve laying crucial enterprise Master Data Management (MDM) groundwork.
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New Opportunities to Cut
Costs and Create Value in
Healthcare Payments
(PDF
170 KB
)
Author(s):
Sri Velamoor and Tom Weakland
Date Published:
March 2010
Strategists in the healthcare payments industry may be overlooking more than $20 billion in cost reduction opportunities, according to a recent Diamond analysis of the healthcare payments lifecycle. In this paper, we identify cost reduction opportunities across the healthcare payments activity lifecycle and propose four possible paths that payers, providers, and other payments industry players should consider.
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‘Me-Too’ Growth Risks
Diamond’s Business Design 2010 Study
(PDF
148 KB
)
Author(s):
Paul Blase, Stacy Sachen, and John Sviokla
Date Published:
February 2010
Diamond’s Business Design 2010 research surveyed 173 senior executives in the financial services, insurance, healthcare, and consumer packaged goods (CPG) industries about their strategic plans and their attitudes about the strengths and weaknesses of their companies’ business design. Fifty-seven percent of the companies surveyed plan to pursue a market penetration strategy that risks driving price competition and threatening profitability.
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Profitable Customer Service:
Improving Service Quality to Grow
and Protect Deposits
(PDF
88 KB
)
Author(s):
Anthony Klick and Keith Jackson
Date Published:
January 2010
Banks need to conserve cash yet strategically position themselves to capitalize on opportunities that emerge as the economy turns. In such a scenario, when economic conditions are making other growth initiatives untenable, service quality improvements are becoming crucial in helping banks grow and protect deposits.
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Smarter Pricing through
Data-Driven Analytics
(PDF
258 KB
)
Author(s):
Amit Desai and Jussi Tahtinen
Date Published:
November 2009
Firms that make the investment in a balanced, analytical approach to pricing will adjust faster and with more confidence to changing market conditions. They will be able to identify and capitalize on a larger number of pricing opportunities, and they will ultimately improve overall gross margin.
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The Future Is Partly Cloudy
(PDF
237 KB
)
Author(s):
Chris Curran and Nalneesh Gaur
Date Published:
November 2009
While cloud computing is here to stay, the resulting systems are not clean and simple, and the pace and direction of each organization’s cloud migration strategy will differ. In order to minimize the risks, build the skills, address the “hidden” costs, and improve the odds that cloud computing will deliver real value, IT professionals must dig deep to gain a clear picture of their organizations’ readiness.
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