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Diamond’s Third Annual Digital IQ Study
(PDF
176 KB
)
Author(s):
Chris Curran and John Sviokla
Date Published:
June 2010
Every business needs an informed, capable, and decisive technology executive to help the company unlock the productive and innovative power of these new choices, while simultaneously running the information factory efficiently. However, Diamond’s third annual Digital IQ survey uncovered some disturbing news that indicates the role of the CIO is weakening.
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Mind the Gap!
(PDF
88 KB
)
Author(s):
Ben Downe and Mark Purowitz
Date Published:
April 2010
Splitting an IT organisation during a demerger is a major operation yet it cannot obstruct the day-to-day running of the business. Effective execution of an IT separation can drive significant value through enhanced pricing of the sale, lowering separation costs, and reducing business disruption. This paper outlines what makes a successful separation and explains how senior executives can ensure a successful outcome.
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Can Behavioral Economics Alter the Healthcare Cost Curve?
(PDF
836 KB
)
Author(s):
Bret Schroeder, John Sviokla, and Tom Weakland
Date Published:
March 2010
The healthcare industry appears on the brink of a major breakthrough in altering the cost curve and improving the quality of care and medical outcomes. We think there is a tremendous opportunity for healthcare providers, insurers, pharmaceutical manufacturers, and employers were to utilize the science of behavioral economics to experience significantly better outcomes while reducing costs—and to help citizens improve their quality of life.
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Extend the Shelf Life of CPG Master Data
(PDF
211 KB
)
Author(s):
Doug King and Anbu Mani
Date Published:
March 2010
CPG companies need a foundation that enables their strategic initiatives across product development, procurement, supply chain, finance, and HR, but many companies remain too siloed and compartmentalized. One of the first steps in tearing down intra-organizational barriers should involve laying crucial enterprise Master Data Management (MDM) groundwork.
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New Opportunities to Cut
Costs and Create Value in
Healthcare Payments
(PDF
170 KB
)
Author(s):
Sri Velamoor and Tom Weakland
Date Published:
March 2010
Strategists in the healthcare payments industry may be overlooking more than $20 billion in cost reduction opportunities, according to a recent Diamond analysis of the healthcare payments lifecycle. In this paper, we identify cost reduction opportunities across the healthcare payments activity lifecycle and propose four possible paths that payers, providers, and other payments industry players should consider.
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‘Me-Too’ Growth Risks
Diamond’s Business Design 2010 Study
(PDF
148 KB
)
Author(s):
Paul Blase, Stacy Sachen, and John Sviokla
Date Published:
February 2010
Diamond’s Business Design 2010 research surveyed 173 senior executives in the financial services, insurance, healthcare, and consumer packaged goods (CPG) industries about their strategic plans and their attitudes about the strengths and weaknesses of their companies’ business design. Fifty-seven percent of the companies surveyed plan to pursue a market penetration strategy that risks driving price competition and threatening profitability.
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Profitable Customer Service:
Improving Service Quality to Grow
and Protect Deposits
(PDF
88 KB
)
Author(s):
Anthony Klick and Keith Jackson
Date Published:
January 2010
Banks need to conserve cash yet strategically position themselves to capitalize on opportunities that emerge as the economy turns. In such a scenario, when economic conditions are making other growth initiatives untenable, service quality improvements are becoming crucial in helping banks grow and protect deposits.
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