Contacts

Bill
Abbott
Send a Message

Alex
Mannella

Overview

Diamond’s Information and Analytics practice provides fast, insightful analysis of complex marketing and operational issues, where intelligent use of data holds the key to better decisions and actions. Specific services include analytics to uncover and realize new revenue and cost savings; information management to track and measure key strategic business metrics not available otherwise; and information strategy to identify ways of using information to increase competitive advantage and to improve underlying information architecture for sustained, cost-effective delivery of higher quality information throughout the enterprise.

Visit the Diamond Information & Analytics Blog (The Information Advantage) at http://www.theinformationadvantage.com/.

In June and July 2008, Diamond conducted a series of interviews with subject-matter and industry experts regarding the future of healthcare informatics. The exchanges took place as we completed our whitepaper, “Trusted Transparency in Healthcare Informatics.”

Among the conversations, we spoke with former House Speaker Newt Gingrich, founder of the Center for Health Transformation, and Microsoft’s Peter Neupert, Corporate Vice President, Health Solutions Group.

Click here to read the Newt Gingrich interview transcript from June 2008.

Click here to read the Peter Neupert interview transcript from July 2008.

Perspectives

• Can Behavioral Economics Alter the Healthcare Cost Curve?
  
  
• Smarter Pricing through Data-Driven Analytics
  
  
• Leverage ‘More with Less’ in Pharmaceutical and Biotech Sales & Marketing
  
  
• Managing Revenue and Risk post-CARD: Strategic Alternatives for Card Issuers
  
  
• Lowering the Volatility Quotient with a Flexible Supply Chain
  
  
• Group Insurance: Making Customization Profitable
  
  
• Trusted Transparency in Healthcare Informatics
  
  
• Rapid Market Segmentation: Collaborate and Conquer
  
  
• Curing Customer Churn
  
  
• The New Economics of Information and Analytics: 5 Key Drivers for Success
  
  
• Profitable Channels: The Right Metrics Make All the Difference
  
  
• The Customer Experience Balancing Act: While new research finds insurers struggling to improve their customers' experience, others are getting to the root cause of their problems
  
  
• A Root Cause Analysis Strategy for Improving Customer Satisfaction
  
  
• The Seven Deadly Sins of Customer Value Management
  
  

Case Studies

• When an Insurer Creates an Information Advantage
  
  
• Insightful Analytics Yields Significant New Revenue
  
  
• Major Multi-Line Insurer – Information and Analytics Strategy and Execution
  
  
• Quick Analytics Helps Create Profitable Channel Partnerships
  
  
• Finding The True Potential of Multiple Markets