topics: market segmentation
Overview
- Learn about Diamond’s Information & Analytics Center (DIAC)
- Read The Information Advantage Blog
- Explore Careers with DIAC
About Diamond Information & Analytics Center
The Information and Analytics Center is part of the analytics practice of Diamond, a premier management and technology consulting firm. We provide fast, insightful analysis of complex marketing and operational issues, where intelligent use of data holds the key to better decisions and actions. Specific services include analytics to uncover and realize new revenue and cost savings; information management to track and measure key strategic business metrics not available otherwise; and information strategy to identify ways of using information to increase competitive advantage and to improve underlying information architecture for sustained, cost-effective delivery of higher quality information throughout the enterprise.
Perspectives
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New Opportunities to Cut
Costs and Create Value in
Healthcare Payments
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Profitable Customer Service:
Improving Service Quality to Grow
and Protect Deposits
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Group Insurance: Making
Customization Profitable
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Raising the Game on Service
Without Breaking the Bank
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Becoming a Customer-Focused
Business—One Policy at a Time
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Predictably Irrational Customers
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Rapid Market Segmentation: Collaborate and Conquer
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Curing Customer Churn
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Profitable Channels: The Right
Metrics Make All the Difference

